+17%
conversion rate
We Have Driven Impact At
Escalate Your Shopify Success with Expert Support Services
Struggling to nudge your Shopify store to its full potential? Feeling stalled amidst the digital marketplace?
The e-commerce treadmill can be relentless. Subpar customer experiences, technical glitches, and marketing misfires don’t just strain your resources – they can halt your growth. When Shopify becomes a puzzle rather than a platform, it’s a sign you need specialized support services.
That’s where a strategic partnership with a Shopify support agency can turn the tide. Broaden your horizons with an agency that grasps the nuances of Shopify and can seamlessly streamline your operations for unrivaled customer satisfaction and sales.
Enter Single Grain. Let our consulting expertise smooth your path to e-commerce excellence, leveraging our proven strategies to bolster your Shopify experience and conversion rates.
Single Grain's Shopify Support Agency Expertise
Transitioning from merely surviving to thriving on Shopify requires keen insight and tailored tactics – which is precisely what Single Grain, a Shopify support agency, delivers. Whether it’s through meticulous optimization or innovative marketing, your Shopify challenges are our top priority.
Our consulting approach harnesses data analytics, user experience design, and cutting-edge marketing solutions to drive traffic and convert clicks into loyal customers. No matter the stumbling block, from SEO to site performance, we devise strategies that resonate with your brand and target audience.
Your success is our success. Single Grain’s commitment is reflected in every tailored strategy, every customer journey refinement, and every data-driven decision. Together, we’ll bring about the turnaround your Shopify store demands with our comprehensive services.
- Shopify SEO & Content Marketing
- Technical Site Audit & Optimization
- User Experience & Conversion Rate Optimization
- Custom Shopify Integrations & Functionality
- Email Marketing & Automation
- Customer Retention Strategies
Featured Case Study: Simon Pearce
YoY Efficiency Gains through Paid Media Strategy
Objectives
The goal was to reach highly targeted audiences using sophisticated technology to counteract the increasing costs of reaching new audiences due to the ad strategy’s point of maturity.
Challenges
Simon Pearce’s ad strategy was becoming cost-prohibitive in reaching new audiences, indicating a maturity point that necessitated a new approach.
Process
Single Grain expanded to new advertising channels like Pinterest and programmatic to reach highly targeted audiences, in addition to expanding prospecting on established channels like Meta, Google, and Bing.
Results
Six months after launching new channels, Simon Pearce saw significant efficiency gains, maintaining revenue in a challenging period for e-commerce by reaching higher value customers. Key improvements included a 17% YoY conversion rate increase, 25% MoM revenue increase to $3,286,467, 9% YoY PROAS increase to 3.46, 17% YoY conversion rate increase to 2.91%, and 13% YoY average order value increase to $304.
Learnings
Expanding to new channels and targeting higher value customers can significantly enhance efficiency and maintain revenue, even when most e-commerce companies are experiencing a decline. This strategy demonstrates the importance of evolving advertising approaches to meet market maturity challenges.
+25%
revenue
+9%
PROAS
Who is Eric Siu?
Eric Siu is the founder of digital marketing agency Single Grain. He also hosts two podcasts: Marketing School & Leveling Up, which get over 2.1M monthly downloads combined. Over the years, Eric has helped companies such as Amazon, Uber, Airbnb, and Salesforce acquire more customers.
Eric hosts a marketing mastermind where 100 of the best in media, marketing, and business get together twice a year in Miami and Beverly Hills. He is also the author of 'Leveling Up: How to Master the Game of Life'.
He also speaks around the world on marketing, SaaS, and SEO. Eric is also an investor in companies such as Eight Sleep, Levels, Fountain Health, Synthesis, and more. Finally, Eric is a member of communities such as YPO and TED.
Discover Featured Podcast Episode
Counterintuitive YouTube ads strategy, Google’s 7-11-4 rule, Multiplying content using AI, Amazon’s excellent operations & more
In this episode, we discuss leveraging and maximizing AI tools and techniques in marketing to drive engagement and conversions. The importance of long-form YouTube ads and staying on platforms to enhance meaningful data are highlighted, as well as the significance of leadership in building and scaling successful organizations. The conversation also delves into the concept of the Lindy effect and its implications for businesses, and shares insights on hiring and talent strategies. Overall, it's a deep dive into strategies and practices that have been working well in the marketing landscape.
Learn More About The Work We’ve Done
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454% Growth in Google Ads Revenue After Account Restructure.
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+85% Increase in Branded Searches and +10% Increase in ROAS
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268% Increase in Organic Traffic With AI-Driven SEO Strategy
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Paid Media Strategy Sees YoY Efficiency Gains of +17% YoY Conversion Rate
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Spend and Leads Increased While Earning a More Efficient CPA
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Increasing Free Quote Submissions on Homepage by 95%
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300% Increase in BOFU ROAS after switching to programmatic
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Reduces Cost Per Click By 41.37% While Increasing Leads with Single Grain
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44% Increase in Organic Sessions Through Technical SEO and On-Page Optimizations
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54% Revenue Growth Year Over Year by Implementing Content Optimizations
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Increases Post Engagement Rate by 400% with Single Grain
Frequently Asked Questions
And We Have The Answers
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What kind of services does a Shopify support agency provide?
A superb Shopify support agency is like a Swiss Army knife for your e-commerce business – versatile and ready for any challenge. They offer a range of services, from setting up your online store and customizing themes to SEO optimization and streamlining your checkout process. They also provide ongoing maintenance, troubleshoot any hiccups, and help scale your business to new heights. Think of them as your behind-the-scenes e-commerce wizards!
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How can a Shopify support agency enhance my online store's performance?
Picture your Shopify store as a high-performance car. A Shopify support agency is the pit crew that fine-tunes your engine for peak performance. They boost your store’s speed, ensure mobile responsiveness, and optimize user experience to keep customers coming back. Plus, with their expertise in analytics, they can steer your marketing efforts effectively, ensuring your store is primed to race ahead of the competition.
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Is hiring a Shopify support agency cost-effective for small businesses?
Absolutely! Think of a Shopify support agency as an investment rather than an expense. For small businesses, it’s like having an all-star team without the overhead. They provide tailor-made solutions that fit your budget, help you avoid costly mistakes, and ensure your store operates smoothly. This means you get to focus on growing your business while they handle the technical side – it’s like getting the recipe for success without having to buy the entire kitchen!
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How do I know if I need a Shopify support agency?
If you find yourself scratching your head over Shopify’s back-end, feeling overwhelmed by technical issues, or simply wanting to elevate your store to superstar status, it’s time to call in the pros. A Shopify support agency can take the reins, allowing you to focus on what you do best – creating amazing products and engaging with your customers. They’re the support system every store owner dreams of!
If you were unable to find the answer you’ve been looking for, do not hesitate to get in touch and ask us directly.
Our Growth Methodology
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We’ll start by talking on the phone to get a sense of what your challenges are right now, what you’ve tried so far, and if we're the right full-service digital marketing agency for you. No hard selling. Promise.
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If we think we can help you, we’ll put together Marketing Insights specifically for your company. Running your business through our experienced digital marketing agency analysis, we’ll create an execution plan which maximizes all the opportunities we see for growth and specific KPIs.
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We’ll get you as many quick and early wins as possible, while setting up specific, long-term, scalable digital marketing goals.
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We’ll roll out our full execution plan, focusing on timely, tactical implementation, and setting up scalable growth opportunities. This frees you up to work on other high impact areas of your business.
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Our online marketing team continually monitors your results at every step of the process, then leverages that to get you even more wins.
— Testimonials
Our Creds
— Our clients love us
“Single Grain enables us to increase our impact without increasing our headcount”
“We really lean on Single Grain as an extension of our team, which enables us to increase our impact without increasing our headcount.”
“Their expertise has helped Nextiva grow its brand and overall business”
“The Single Grain team has been instrumental in providing us with forward-thinking, growth-impacting marketing support. Their expertise has helped Nextiva grow its brand and overall business.”
“They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise”
“Single Grain has been an important force for guiding our digital marketing. They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise. They're exactly what we look for in partners.”
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