+17%
conversion rate
We Have Driven Impact At
Seamless Customer Experiences Await with Our AI Omnichannel Agency
Struggling to provide a consistent brand message across all platforms? You’re not alone.
Today’s marketplace is vast, with customers interacting through multiple touchpoints. It’s easy for your message to get diluted or lost entirely, leading to a disjointed experience and frustrated customers. Harmony is crucial in an omnichannel strategy – but hard to achieve.
At Single Grain, we understand the delicate balance of a seamless omnichannel presence. As an AI omnichannel agency, we leverage AI to analyze, integrate, and automate your messaging across all platforms, ensuring a cohesive customer journey every time.
Trust Single Grain’s services to transform your brand into an omnichannel powerhouse, delivering consistent, personalized experiences that resonate with every customer.
AI-Infused Omnichannel Consulting by Single Grain
Delving into the intricacies of an omnichannel strategy, Single Grain focuses on the convergence of technology and human insight. Our consulting expertise lets AI dive into the data, identifying patterns that humans might miss, enabling true personalization.
Our strategies don’t just stop at data collection. We activate this information, utilizing AI-powered tools to streamline campaign management and optimize customer communication. This ensures your message hits the right note, whether through email, social media, or online ads.
Expect nothing less than forensic analysis and strategic execution when you partner with Single Grain. Our agency’s services will cut through the noise, ensuring your voice is not just heard, but that it sings melodiously across every channel.
- Omnichannel strategy development
- Personalized customer journey mapping
- AI-driven data analytics
- Automated marketing campaigns
- Cross-channel content alignment
Featured Case Study: Simon Pearce
YoY Efficiency Gains through Paid Media Strategy
Objectives
The goal was to reach highly targeted audiences using sophisticated technology to counteract the increasing costs of reaching new audiences due to the ad strategy’s point of maturity.
Challenges
Simon Pearce’s ad strategy was becoming cost-prohibitive in reaching new audiences, indicating a maturity point that necessitated a new approach.
Process
Single Grain expanded to new advertising channels like Pinterest and programmatic to reach highly targeted audiences, in addition to expanding prospecting on established channels like Meta, Google, and Bing.
Results
Six months after launching new channels, Simon Pearce saw significant efficiency gains, maintaining revenue in a challenging period for e-commerce by reaching higher value customers. Key improvements included a 17% YoY conversion rate increase, 25% MoM revenue increase to $3,286,467, 9% YoY PROAS increase to 3.46, 17% YoY conversion rate increase to 2.91%, and 13% YoY average order value increase to $304.
Learnings
Expanding to new channels and targeting higher value customers can significantly enhance efficiency and maintain revenue, even when most e-commerce companies are experiencing a decline. This strategy demonstrates the importance of evolving advertising approaches to meet market maturity challenges.
+25%
revenue
+9%
PROAS
Who is Eric Siu?
Eric Siu is the founder of digital marketing agency Single Grain. He also hosts two podcasts: Marketing School & Leveling Up, which get over 2.1M monthly downloads combined. Over the years, Eric has helped companies such as Amazon, Uber, Airbnb, and Salesforce acquire more customers.
Eric hosts a marketing mastermind where 100 of the best in media, marketing, and business get together twice a year in Miami and Beverly Hills. He is also the author of 'Leveling Up: How to Master the Game of Life'.
He also speaks around the world on marketing, SaaS, and SEO. Eric is also an investor in companies such as Eight Sleep, Levels, Fountain Health, Synthesis, and more. Finally, Eric is a member of communities such as YPO and TED.
Discover Featured Podcast Episode
MrBeast's Success and Ad Agency Budget Comparisons
Neil Patel and Eric Siu discuss advertising agency growth, revenue milestones, referrals, acquisitions, and influencers' financial motives. They examine disparities in platform earnings, strategic marketing at various revenue levels, and factors behind popular content creators like MrBeast. Insights offered for industry professionals and enthusiasts.
Learn More About The Work We’ve Done
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268% Increase in Organic Traffic With AI-Driven SEO Strategy
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300% Increase in BOFU ROAS after switching to programmatic
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454% Growth in Google Ads Revenue After Account Restructure.
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44% Increase in Organic Sessions Through Technical SEO and On-Page Optimizations
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Spend and Leads Increased While Earning a More Efficient CPA
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+85% Increase in Branded Searches and +10% Increase in ROAS
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Increases Post Engagement Rate by 400% with Single Grain
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Paid Media Strategy Sees YoY Efficiency Gains of +17% YoY Conversion Rate
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54% Revenue Growth Year Over Year by Implementing Content Optimizations
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Reduces Cost Per Click By 41.37% While Increasing Leads with Single Grain
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Increasing Free Quote Submissions on Homepage by 95%
Frequently Asked Questions
And We Have The Answers
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What exactly does an AI Omnichannel Agency do?
Imagine having a concierge who knows your customers’ every preference and need – that’s what an AI Omnichannel Agency does. We leverage AI to unify customer experiences across all platforms, ensuring seamless interactions whether they’re online or offline. Our AI solutions analyze data to predict customer behavior, personalize communication, and automate processes, creating a cohesive brand experience that boosts satisfaction and loyalty.
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How can AI enhance the omnichannel customer experience?
AI is like the maestro of an orchestra, perfectly tuning the customer experience across all channels. It uses advanced analytics to understand customer patterns, enabling personalized engagements at every touchpoint. AI-driven chatbots provide real-time assistance, while machine learning optimizes inventory management and product recommendations, ensuring your brand is always in harmony with your customer’s needs.
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Why is an AI Omnichannel Agency beneficial for my business?
Partnering with an AI Omnichannel Agency is like having a secret weapon. It helps you anticipate customer needs, streamline operations, and deliver hyper-personalized experiences. AI’s predictive capabilities mean you’re always a step ahead, fostering customer loyalty and driving sales. Plus, the automation of repetitive tasks frees up your team to focus on innovation and growth. This isn’t just the future of customer experience; it’s a game-changer for your business today.
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What makes your AI Omnichannel Agency strategies more effective?
Our AI-powered strategies are akin to a finely-tuned engine, designed for peak performance. We deploy cutting-edge AI tools that not only gather deep insights into customer behavior but also enable real-time decision-making and personalization. Our holistic approach ensures that all channels work in unison, delivering a consistent and compelling brand narrative that captures attention and cultivates lasting relationships.
If you were unable to find the answer you’ve been looking for, do not hesitate to get in touch and ask us directly.
Our Growth Methodology
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We’ll start by talking on the phone to get a sense of what your challenges are right now, what you’ve tried so far, and if we're the right full-service digital marketing agency for you. No hard selling. Promise.
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If we think we can help you, we’ll put together Marketing Insights specifically for your company. Running your business through our experienced digital marketing agency analysis, we’ll create an execution plan which maximizes all the opportunities we see for growth and specific KPIs.
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We’ll get you as many quick and early wins as possible, while setting up specific, long-term, scalable digital marketing goals.
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We’ll roll out our full execution plan, focusing on timely, tactical implementation, and setting up scalable growth opportunities. This frees you up to work on other high impact areas of your business.
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Our online marketing team continually monitors your results at every step of the process, then leverages that to get you even more wins.
— Testimonials
Our Creds
— Our clients love us
“Single Grain enables us to increase our impact without increasing our headcount”
“We really lean on Single Grain as an extension of our team, which enables us to increase our impact without increasing our headcount.”
“Their expertise has helped Nextiva grow its brand and overall business”
“The Single Grain team has been instrumental in providing us with forward-thinking, growth-impacting marketing support. Their expertise has helped Nextiva grow its brand and overall business.”
“They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise”
“Single Grain has been an important force for guiding our digital marketing. They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise. They're exactly what we look for in partners.”
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